Refund policy

At @JXE_FIGURAS, we want you to love your purchases!

*** Return & Refund Policy ***

Eligibility:
•  Items must be returned within 14 days of delivery date
•  Items must be in original condition with tags attached
•  Items must not be worn, altered, or damaged

Store Credit Refund:
•  Returns will be issued in store credit only
•  Store credit will be emailed to you within 3-5 business days of return receipt
•  Store credit is valid for 6 months from issue date

How to Return:
1.  Email us at [your email] with order number and reason for return
2.  Ship item(s) back to [your address]
3.  Keep tracking information for your records

Exceptions:
•  Sale items and accessories are final sale
•  No cash refunds will be issued